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Policy

Privacy Policy

Last Updated: 16 August  2026

At Tour to Dreams, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, submit an enquiry, make a reservation, purchase a travel package, or use our services.

By accessing our website or booking our services, you acknowledge and agree to the practices outlined in this Privacy Policy.

1. About Tour to Dreams

Tour to Dreams is a travel and tour management company providing customized tours, group expeditions, travel planning, accommodation arrangements, transportation, and sightseeing services.

2. Information We Collect

A. Information You Provide Voluntarily

  • Contact Details: Full name, phone/WhatsApp number, email address, and billing/residential address.

  • Identity & Demographic Data: Date of birth, age, gender, government-issued IDs, and passport details (for international tours).

  • Travel Preferences: Custom itinerary requests, dietary requirements, emergency contact details, and special assistance needs.

  • Transaction Records: Payment receipts, transaction IDs, invoice details, and booking history.

  • Communications: Inquiries, feedback, and messages sent via WhatsApp, web forms, email, phone calls, or social media.

B. Technical Data Collected Automatically

  • Device & Network Information: IP address, browser type, operating system, and device identifiers.

  • Usage Details: Pages visited, time spent on pages, referral sources, and interaction data.

  • Tracking Technologies: Cookies and web beacons used to optimize site performance and user experience.

3. How We Use Your Information

We utilize the collected information for the following business and operational purposes:

  • Booking & Fulfillment: Processing reservations, issuing tickets, booking hotels, arranging ground transit, and securing permits.

  • Customer Communication: Sending confirmations, itineraries, payment receipts, updates, and emergency notifications.

  • Personalization: Tailoring custom travel packages and route recommendations to your preferences.

  • Support & Resolution: Assisting with rescheduling, cancellations, customer queries, and on-ground logistics.

  • Security & Compliance: Preventing fraudulent transactions, enforcing terms, and complying with applicable legal obligations.

  • Marketing: Sharing new itineraries, seasonal offers, and updates (subject to your opt-out preferences).

4. Sharing & Disclosure of Information

Tour to Dreams does not sell or rent your personal information to third parties. We disclose data only to trusted service partners strictly on a need-to-know basis to fulfill your travel arrangements:

  • Travel Vendors: Hotels, homestays, campsite operators, bus lines, railways, and private cab operators.

  • Field Operators: Certified trek leaders, local guides, road captains, and activity operators.

  • Permits & Administration: Tourism boards, wildlife departments, and checkpoint authorities for Inner Line Permits and entry passes.

  • Financial & IT Providers: Payment gateway aggregators, website hosting platforms, and communication channels.

  • Legal Requirements: Law enforcement or regulatory authorities when mandated by applicable law.

5. Payment Security

All online financial transactions are processed through encrypted, industry-standard third-party payment gateways.

6. Cookie Policy

Our website uses cookies to enhance site functionality and analyze user traffic.

  • Preferences: Retaining your search and site settings.

  • Analytics: Evaluating site traffic to improve user experience.

  • Management: You may disable or clear cookies through your browser settings at any time; however, some site features may operate with limited functionality.

7. Marketing & Communications

We may periodically share updates regarding new tour batches, seasonal discounts, and destination guides.

  • Opt-Out: You can unsubscribe from marketing emails or WhatsApp broadcasts at any time by replying “STOP” or writing to info@tourtodreams.in.

  • Transactional Notices: Opting out of marketing does not stop critical service communications regarding active bookings, trip updates, or payment alerts.

8. Third-Party Links & Social Media

  • External Links: Our site may include links to third-party portals (such as airline websites or mapping services). We are not responsible for the privacy practices of external platforms.

  • Social Channels: When interacting with us through platforms like WhatsApp, Instagram, or Facebook, your data is also governed by the privacy policies of those respective services.

9. Data Protection & Retention

  • Security Measures: We implement administrative, technical, and physical safeguards to prevent unauthorized access, loss, or alteration of your personal data.

  • Retention Period: We retain personal information only for as long as necessary to complete bookings, meet legal and tax reporting requirements, resolve disputes, and maintain operational records. Once expired, records are securely deleted or anonymized.

10. Children’s Privacy

Our services are directed to adults capable of entering into legally binding contracts. We do not deliberately collect personal details from minors without parental or legal guardian consent. Where minor details are necessary for travel tickets or permits, they must be supplied directly by a parent or authorized guardian.

11. Your Privacy Rights

Depending on applicable data protection laws, you retain the right to:

  • Access and review the personal data we hold about you.

  • Request corrections to inaccurate, outdated, or incomplete records.

  • Request deletion of your personal data, subject to legal and regulatory retention mandates.

  • Withdraw previously granted consent for marketing communications.

To submit a request, contact our data support team at info@tourtodreams.in.

12. Accuracy of Information

You are responsible for ensuring that all traveler details provided—including passenger names as per government IDs, contact numbers, and travel dates—are accurate. Inaccurate submissions may lead to booking cancellations, permit rejections, or additional reissue fees.

13. Policy Updates

Tour to Dreams reserves the right to revise this Privacy Policy to reflect operational, technological, or regulatory changes. Any updates will be posted directly to this page with an updated revision date.

14. Contact Us

For any questions, requests, or concerns regarding your personal data and this Privacy Policy, please reach out to us: